Privacy Policy

1. Introduction

Welcome to PulseChain Bridge ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at pulse-bridge.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Wallet Addresses: When you connect your wallet, we receive your public wallet address. We never have access to your private keys.
• Transaction Data: Details of bridge transactions you initiate through our Service.
• Communications: If you contact us, we collect the information you provide (email, message content).

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service.
• Device Information: Browser type, operating system, device type.
• IP Address: For security and fraud prevention purposes.
• Cookies: We use essential cookies to operate the Service. See Section 6 for details.

2.3 Blockchain Data

Please note that blockchain transactions are public by nature. Your wallet address and transaction history on public blockchains are visible to anyone and are not within our control.

3. How We Use Your Information

We use the collected information for:

• Processing and completing bridge transactions
• Providing customer support
• Improving our Service and user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations
• Sending service-related communications

4. Information Sharing

We do not sell your personal information. We may share information only in these circumstances:

• Service Providers: With third parties who help us operate our Service (hosting, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Security: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Secure server infrastructure
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies

We use the following types of cookies:

• Essential Cookies: Required for the Service to function (e.g., session management)
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your information only as long as necessary to provide the Service and fulfill the purposes described in this policy. Transaction records may be retained longer for legal and compliance purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Telegram: @pulsechainbridge